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Financial and Insurance: Explore Customer Success Stories

We help businesses to master their SQL Server administration.

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We help businesses to master their SQL Server administration.

Go to Sandbox

We help businesses to master their SQL Server administration.

Go to Sandbox

We help businesses to master their SQL Server administration.

Go to Sandbox
Customer
eGHL Payment Sdn Bhd 
Industry
Financial
Organization Size
Medium (201-1000 employees)
Country
Malaysia

Revolutionizing Database Performance

eGHL Payment, a leading payment gateway company based in Malaysia, faced challenges related to inconsistent database performance. This impacted the efficiency of their IT personnel and software developers. To overcome these issues, eGHL Payment implemented AI-DBA to configure and optimize their database servers. This case study explores how AI-DBA enabled eGHL Payment to achieve stable database performance through intelligent performance optimization, ultimately leading to improved operational efficiency. 

Challenge
eGHL Payment grappled with inconsistent database performance, which caused disruptions and challenges for their IT personnel and software developers. The irregular performance hindered the smooth functioning of their payment gateway services. The company sought a solution that would provide insight into the root causes of the performance issues and deliver effective optimizations to enhance the stability and efficiency of their database servers. 

Impact by AI-DBA
The implementation of AI-DBA had a significant impact on eGHL Payment's ability to configure and optimize their database servers for improved performance. The following highlights demonstrate the benefits and impact of AI-DBA:

  • Intelligent Performance Optimization: AI-DBA utilized its intelligent algorithms to perform a comprehensive analysis of the database server. It provided eGHL Payment with quick and accurate insights into the performance issues and recommended effective performance optimization strategies. Based on these recommendations, eGHL Payment was able to redesign their database structure to achieve a stable and consistent database performance.
  • Operational Efficiency: By implementing AI-DBA's performance optimization recommendations, eGHL Payment experienced improved operational efficiency. The stable database performance allowed their IT personnel and software developers to work more efficiently, without being hampered by inconsistent performance issues. This led to enhanced productivity and smoother operations, ultimately benefiting the company and its clients.

Through the implementation of AI-DBA, eGHL Payment successfully addressed their database performance challenges. The intelligent performance optimization provided by AI-DBA allowed the company to achieve stable and consistent database performance, ultimately enhancing operational efficiency. The recognition received from eGHL Payment further validates the value of AI-DBA in delivering quick analysis and actionable recommendations. With AI-DBA, eGHL Payment was able to optimize their database servers, enabling seamless operations for their payment gateway services. 

Testimonial
AI-DBA performed well. It provided quick analysis of what is happening in the database server and recommended performance optimization as well as best practices on configurations.
Alex Wong, Head of Infrastructure 

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